Case Study: Determining Product Price for Healthtech B2B and D2C Company

About the Company

Health Tech, subscription-based, early-stage B2B and D2C company that provides personalized fertility solutions through at-home testing kits and data-driven insights to support individuals and couples on their fertility journey.

Client's Quote

“[nDexio]” is just consolidating what normally we would pay for multiple days worth of strategy advice and just get it in a…tool that I can do on my own schedule and trust that it’s backed by experts that would tell me the same thing.”

The Challenge

  • Determine the correct price for the stage their startup was at (early-stage): They were facing a high CAC, difficulty in fundraising, educating their target audience about proactive fertility testing, and a dilemma in pricing strategy balancing volume and trust in the product.

What We Did

  • Evaluated differentiation of features and benefits compared to competitors.
  • Ensured clarity on the unique aspects of their product offering in the messaging.
  • Verified whether the target audience is being effectively educated about the importance of proactive fertility testing. 
  • Worked on identifying a must-win audience that needs to be educated or made aware of the product and consider tactics on how to win here. 
  • Positioned them as a “premium” offering.
  • Analyzed Customer Acquisition Cost (CAC) further.
  • Demonstrated scalability 
  • Defined the target segmentation.
  • Worked on branding and communicating the value proposition.
  • Planned out how to build brand and customer loyalty.

Outcome

Through the engagement, our client experienced positive outcomes including: 

  • Our client enjoyed the nDexio process and felt that it helped outline their journey to solutions very clearly and intentionally. 
  • Having prompts, frameworks, and the layout of the process helped to organize their inputs and information. 

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