The Company

A health tech B2B platform transforming the clinical trials process through better participant recruitment, engagement, and trial management tools.

Client's Testimonial

The Challenge

As the company expanded into new customer segments, it needed a pricing strategy that accounted for market variation and segment-specific value delivery.

  • Pricing across industries – Different customers (e.g., academic institutions, commercial sponsors) had different value perceptions and budget realities.

  • Perceived value concerns – The student-led nature of the company raised questions about credibility in some customer segments.

Platform utilization mismatch – Some potential customers only needed retention/management—not full recruitment—posing a challenge in offer design and pricing alignment.

How HelloAdvisr Helped

HelloAdvisr supported the company in defining a flexible pricing strategy grounded in market research, customer segmentation, and strategic execution.

Segment-Specific Strategy Design
Identified customer segments requiring tailored pricing and those that could be served with a unified strategy.

Commercial Strategy Alignment
Worked with leadership to define time-bound commercial objectives and pricing success metrics.

Tiered Pricing Exploration
Explored and tested tiered pricing models that could adapt to segment-specific needs and value delivery levels.

Pilot Testing & Feedback Loops
Developed pilot pricing programs across key industries to validate assumptions and gather real-world feedback.

The Impact

The company gained:

📊 More strategic pricing decisions – Pricing frameworks now reflect both business priorities and segment-specific value.
💡 Faster execution with clearer goals – Leadership now operates with defined objectives and a roadmap to test and scale pricing approaches.
🚀 Greater pricing adaptability – A flexible pricing model built to grow across diverse customer segments.

Does our work align with the challenges or needs you currently face? Get in touch with the HelloAdvisr team